Question 1

How long does treatment take?

Accepted Answer

Most homes take 45–90 minutes depending on size and the level of activity. Termite inspections typically take 60–120 minutes.

Question 2

Is it safe for pets?

Accepted Answer

Yes — we use professional products applied in line with manufacturer guidelines. We'll advise you on any short timeframes to keep pets away from treated areas while they dry.

Question 3

Is it safe for children?

Accepted Answer

Yes. Our treatments are family-friendly and applied safely. We'll let you know exactly when areas are safe to re-enter and use again.

Question 4

How long before I can re-enter?

Accepted Answer

Usually around 1–2 hours after an internal treatment, once products have dried. We'll give you exact timing on the day based on the products used.

Question 5

Do I need to leave the house?

Accepted Answer

Not always. For external-only treatments you don't need to leave. For internal work we usually ask that people and pets stay out of treated rooms until surfaces are dry.

Question 6

How often should I have pest control?

Accepted Answer

An annual general pest treatment suits most Sydney homes. Commercial properties and high-activity homes may benefit from more frequent scheduled visits.

Question 7

How do I prepare?

Accepted Answer

Clear access to skirting boards, kitchen benches and external perimeters. Put away food, dishes and pet bowls. We'll send specific prep advice when you book.

Question 8

Do I need termite inspections every year?

Accepted Answer

Yes — annual termite inspections are strongly recommended. Termites can cause significant damage quickly and most home insurance policies do not cover termite damage.

Question 9

How long does treatment last?

Accepted Answer

Results vary depending on pest type, property, weather, hygiene and neighbouring conditions. Most general treatments provide ongoing protection for many months when properties are well maintained.

Question 10

What payment methods do you accept?

Accepted Answer

We accept card payments, bank transfer and cash. Commercial clients can be invoiced.

Question 11

Do you service commercial properties?

Accepted Answer

Yes — we provide customised pest management programs for restaurants, cafes, offices, warehouses, schools, childcare, medical centres, retail, strata and industrial facilities.

JE KILLAPESTS

Questions, answered.